Greetings, @wiatrob! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear you have received the self-install kit as of yet. I would like to see what's going on with this and if we need to get this sent out to you right away. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.