Community Forum

Self-Install Kit Tracking??

New Poster

Self-Install Kit Tracking??

I'm expecting a self install kit for internet. I just moved to a new neighborhood and have heard stories about it's past and shadiness (stealing mail and packages). Is there a way to get a tracking number so I can be sure someone is home to answer the door and receive my package directly from UPS/USPS?
Official Employee

Re: Self-Install Kit Tracking??

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.