Seasonal Service -Seasonal Convenience Plan

[Nerdburg]

The Seasonal Convenience Plan is designed for part-time residents in Florida, Michigan, Illinois, and Indiana. You can put your XFINITY TV, Internet and Voice on hold while you're away. Enrollment is free.

• No disconnect, reconnect, or installation charges
• No need to drop off or pick up equipment
• Your home phone number and email address stay the same
• Automatic service reconnection - without a service call

What is the Seasonal Convenience Plan?

The Seasonal Convenience Plan was designed for customers who are part-time residents. It allows you to put your XFINITY services “on vacation” while you’re away – at reduced rates.

• Keep your XFINITY equipment in your home
• Keep your home phone number
• Keep your comcast.net email address and access it anywhere with an Internet connection

How does the Seasonal Convenience Plan work?

You can put your XFINITY service on hold from 90 to 270 days – with no reconnection charge and no service call needed when you return. You keep your equipment in your home while you’re away. And, there’s no need to contact us to Comcast to restart your service.

Who is eligible to enroll in the Seasonal Convenience Plan?

Part-time resident in select markets are eligible for the Seasonal Convenience Plan as long as their account is current, there are no outstanding charges and it has been at least 10 months since the start of their last seasonal enrollment.

How do I pay for the Seasonal Convenience Plan?

Enrollment is free. You just pay reduced rates based on your service level. Comcast will continue to mail monthly statements to your designated address.

What if I don’t want to put my equipment on the Seasonal Convenience Plan?

Just return any unnecessary equipment and your Seasonal Convenience Plan will reflect your remaining service level.

How do I enroll in the Seasonal Convenience Plan?

Visit https://comcastseasonal.com/ to enroll.

Last update: 3/4/2018