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Scrambling, 6 times I’ve spoken or had someone at my house or phone and same resolves, SRAMBLING.  


Re: Scrambling


I've asked a Comcast employee to help you. You should expect a reply in this thread. 


FYI: They owe you a $20 credit for every tech visit after the first for the same problem. You can also get a credit for your service from the time you first reported the issue until it is resolved.

I am a volunteer Expert/Moderator, not an employee.

Official Employee

Re: Scrambling

Hey @patrickbro, 


I can take a deeper look into this to see if there is some sort of signal issue or issues at the node that would contribute to the symptoms you are reporting. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, and the account number or phone number associated with your services. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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