Hello, there is an orange drop cable in my yard, and has been since we had our Xfinity service installed almost a year ago. Please reply to this message with a contact email or phone number that I can send my address/account number to, in order to get this resolved and the line buried.
Hello @Jamie1370, thanks for reaching out to our Forums! We definitely want to get this line taken care of as soon as possible. I would be more than happy to assist you with submitting a request to get someone out. Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".