Community Forum

Satisfaction

New Poster

Satisfaction

i have not had my new xfinity starter pack for a week.I am very disappointed and would like to return to just having internet and my previous monthly rate.I don't feel it is fair to be obligated to a contract when you are not satisfied with the product.you should be allowed to opt out .is this possible with comcast

Expert

Re: Satisfaction

Thank you for visiting the forums!

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Satisfaction

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with your services? To send a private message click on my name, then click private message me.