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Safety Hazard: cable line down across road!

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New Poster

Safety Hazard: cable line down across road!

There is a cable line that is stretching across my road. It is flat against the road on one side of the street but hanging a foot or two above the road on the other side of the street. If someone runs in to it with a vehicle their will be an accident. I’m especially concerned because this is likely to happen at night since our street is dark and not well lit. I’ve created a ticket (last night) but Xfinity doesn’t seem to see the danger. While I currently do not have service due to the downed line, I am more concerned about the safety aspect. Someone will get hurt and/or have serious damage to someone’s vehicle if this is not resolved promptly. There are a lot of children and traffic on this street.
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Diamond Problem Solver

Re: Safety Hazard: cable line down across road!

Contact your local police department, they will get in touch with the proper utility. Or call 1800 Comcast. This is a peer to peer forum and not real time support

I am a Retired Official Comcast Employee
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New Poster

Re: Safety Hazard: cable line down across road!

I already called Comcast and they have created a ticket number last night. Unfortunately, they say they won’t be out until sometime tomorrow. This could cause someone to have a wreck or serious injury. I am very concerned. Comcast seems to be oblivious to the danger this is causing and the liability they will have if anyone is hurt.
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Diamond Problem Solver

Re: Safety Hazard: cable line down across road!

Again, call the police and they will determine the threat and contact the proper utility

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!