Community Forum

SIK arrival?

New Poster

SIK arrival?

I ordered a self install kit at the beginning of last week and my account says it still has not shipping. Can anyone tell me what the problem is? My account says my payment was confirmed and I will be notified when it ships but it has been a full week with no update.
Highlighted
Official Employee

Re: SIK arrival?

Hi Shelbistapl, I can help. Please send me a private message with your full name to begin. 

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: SIK arrival?

Hi shelbistapl,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!