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Rural Area - No Comcast

Regular Visitor

Rural Area - No Comcast

I am moving to a rural area of Vancouver WA with no Comcast service to my home. How do I connect with Construction Dept to  find out about having cable run?

Expert

Re: Rural Area - No Comcast

Hi @nanbue

Thank you for visiting the forums!

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Admin1

Re: Rural Area - No Comcast

Hi nanbue -- I can help you with your serviceability request. I received your PM with your address information. I have submitted for a site survey with our serviceability team. I will track the request and let you know the result. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Rural Area - No Comcast

Awesome - thank you for the quick action!

Admin1

Re: Rural Area - No Comcast

nanbue -- You're welcome!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Admin1

Re: Rural Area - No Comcast

nanbue -- Our serviceability team got back to me. They have found that your address is outside of our service area. We could do an infrastructure extension however we would require an extensive contribution from you on that cost to do that extension.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Rural Area - No Comcast

I would consider that. What would my cost be to extend service to my home?
Admin1

Re: Rural Area - No Comcast

nanbue -- I have sent you a soft estimate via PM.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
New Poster

Re: Rural Area - No Comcast

Hi. We have the same issue. We live in a rural area and service stops about 1/4 mile from our house. How can we get an estimate to be able to find out costs for installation.