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Rude customer service thinking about switching to dish

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Rude customer service thinking about switching to dish

Someone got on my Wi-Fi a neighbor and streamed WWE and Comcast emailed me about copy write infringement, when I tried to explain that we only use our internet for GTA online and have no computer in home and don't even like or watch wrestling he such much as called me a liar and it's not sitting well with me, don't like being accused of something I didn't do. I'm trying to track down who done it cause we changed password but scared it'll happen again and the rude agent threatened to take our cable.