Community Forum

Returning equipments

New Poster

Returning equipments

It’s almost 2 months and nothing yet !!! Where are my boxes 📦 to return the equipment????? You are charging me and I closed the tv and phone accounts going on 3 months , you still charging me , you promised the boxes and my bee WiFi box !!! Please end me the boxes 📦 for the living room and bedroom equipment, don’t forget to send me my new WiFi box and a box to return this old one .
Thank you Antoinette <Edited for violating forum guidelines: "Personal Information">

Valued Contributor

Re: Returning equipments

I would reccomend returning your equipment to a Comcast Service Center, it is the fastest way to return your equipment and stop the extra charges. Returning via UPS can take a long time and I dont want you to be charged any more than what you have been already. Hope this helps. -TheMasterTech

New Poster

Re: Returning equipments

I cannot get to a commcast store so please send my stuff

Official Employee

Re: Returning equipments

Hi Awdmpklb. I can assist with ordering prepaid return kits, so you can mail the unreturned equipment back to us. Please reach out to me via private message and include your full name and account primary phone number so I can assist you.