Community Forum

Returned my equipment, even got a receipt, but I keep getting calls to return it....

New Poster

Returned my equipment, even got a receipt, but I keep getting calls to return it....

Returne my cable box, have a receipt, as this apparently happened to the wife before. Got a call to return it from someone at comcast. Was told not to worry and no more calls. Then my wife is getting calls. Interesting that nobody wants to see the receipt here for the equipment. What gives, folks?

Expert

Re: Returned my equipment, even got a receipt, but I keep getting calls to return it....

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Returned my equipment, even got a receipt, but I keep getting calls to return it....

 

Hello SkidMD, I show that we have already addressed this issue for you. For more details on your return please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".