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Retired and Need To Reduce Costs - How?

Regular Visitor

Retired and Need To Reduce Costs - How?

We're recently retired and living on fixed income now. Our 2 year arrancement is about to expire and we need to get our costs down. We can certainly throttle back our internet speed now.

I'm not seeing a way to observe pricing on line (or exosting curtomers)  which is frustrating that seems things are being made obscure.

Called in but didn't get a significant cost reduction.

How do we make contact with someone who doesn't want to lose our business?

Official Employee

Re: Retired and Need To Reduce Costs - How?

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with the account? To send a private message click on my name, then click private message me.

Regular Visitor

Re: Retired and Need To Reduce Costs - How?

Shane,

Deleting this after finding a reply in the messages.

Didn't know it was there as no notification was forwarded.

Regular Visitor

Re: Retired and Need To Reduce Costs - How?

The system claims a "resolved status" but I don't think we quite finished.