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Retention specialist needed

Regular Visitor

Retention specialist needed

My promo has ended and I cant afford the bill anymore please help me I am open to lowering my internet speed or I'm going have to turn my services off

Accepted Solutions
Official Employee

Re: Retention specialist needed

Hi @Weedhead. I'll need to access your account to determine what options you have. Surely, we'll have something that fits your budget better. Please send me a private message and include your full name, service address, and account number so I can assist you. 

 

To send me a private message, click on my name 'ComcastJoeTru', then click on 'Private Message Me'. 


All Replies
Official Employee

Re: Retention specialist needed

Hi @Weedhead. I can assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name, service address, and account number so I can assist you. 

Regular Visitor

Re: Retention specialist needed

Hello is there anything cheaper then what I have I open to decrease internet speed
Official Employee

Re: Retention specialist needed

Hi @Weedhead. I'll need to access your account to determine what options you have. Surely, we'll have something that fits your budget better. Please send me a private message and include your full name, service address, and account number so I can assist you. 

 

To send me a private message, click on my name 'ComcastJoeTru', then click on 'Private Message Me'. 

Regular Visitor

Re: Retention specialist needed

Hello Im looking for something cheaper plan
Expert

Re: Retention specialist needed


Weedhead wrote:
Hello Im looking for something cheaper plan

Please follow the instructions ComcastJoeTru provided in order to further receive help.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.