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Retention specialist needed

Regular Visitor

Retention specialist needed

My promo has ended and I cant afford the bill anymore please help me I am open to lowering my internet speed or I'm going have to turn my services off
Official Employee

Re: Retention specialist needed

Hi @Weedhead. I can assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name, service address, and account number so I can assist you. 



I am an Official Comcast Employee.
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Regular Visitor

Re: Retention specialist needed

Hello is there anything cheaper then what I have I open to decrease internet speed
Official Employee

Re: Retention specialist needed

Hi @Weedhead. I'll need to access your account to determine what options you have. Surely, we'll have something that fits your budget better. Please send me a private message and include your full name, service address, and account number so I can assist you. 

 

To send me a private message, click on my name 'ComcastJoeTru', then click on 'Private Message Me'. 



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!
Regular Visitor

Re: Retention specialist needed

Hello Im looking for something cheaper plan
Expert

Re: Retention specialist needed


Weedhead wrote:
Hello Im looking for something cheaper plan

Please follow the instructions ComcastJoeTru provided in order to further receive help.



I am not a Comcast employee.
I am a fellow customer volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!