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Retention for long time customers

New Poster

Retention for long time customers

I was approached today by an indenpendent sales manager offering to keep my service at the level it is now or higher and save me $90 a month in the process.  How can someone/company offer me something like this and Xfinity can't do the same? 

Official Employee

Re: Retention for long time customers

Hi malbar, I am honestly not sure,  if you would like I could check on promotion I currently have available and see if we could save you monthly.  Please send me a private message with your account information (name on account, address and account number).

 

Thank you