I have been a comcast customer for the entire time I have lived in Illinois and over those years my bill has gone up each year to where now I see myself paying more and getting less than what others are getting. Is there a program or something that deals with retention?
Regarding promotional discounted offers, We offer an introductory rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory period offer expires, the price does go to what we call Everyday Price or regular rate.
I can assist with reviewing your account for any additional savings that may be available. Please send me a private message and include your full name, service address, and account number so I can help you.