I wanted to contact the customer Retention department by Chat to talk regarding my renewed plan but I am not finding an option specifically to chat to Retention Team. The number one agent gave me to call back is the usual customer service number. Is there are URL or link that I can access? Does anyone know?
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I've received your private message and have replied requesting one last piece of information needed in order to see how I can help. In the future, please refrain from reaching out directly through a private message to ensure each customer is helped on a first come first serve order. Chat with you soon! 😁