Community Forum

Request to bury drops

Highlighted
Regular Visitor

Request to bury drops

Hello. Does anyone know the correct person to contact to have drops buried? Both the orange temporary and black permanent lines were laid across my property back in January/February 2020. I suspect the installation team forgot to finish the job. I get the runaround when calling.  Thanks. 

Highlighted
Official Employee

Re: Request to bury drops

Hello Needhelp1001. We appreciate you visiting and posting on the Xfinity Forums. I can assist with submitting a ticket to your local Drop Bury team, so we can get that cable drop buried for you. Please reach out to me via private message and include your full name and service address so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!