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Report a down line

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Report a down line

How do I report a down line? The overhead line from the pole to my house, which crosses the road, was taken down this morning by a tree. All attempts to report it on the website and by phone have failed. The line is lying loose on the ground and I have no service. Thanks.

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Re: Report a down line


@JohnK1JJS wrote:
How do I report a down line? The overhead line from the pole to my house, which crosses the road, was taken down this morning by a tree. All attempts to report it on the website and by phone have failed. The line is lying loose on the ground and I have no service. Thanks.


Apologies for the issue and the experience that you described above. I have alerted our Maine team about this so that we can get this addressed and your services back on.  Thanks for reporting this here and thanks for your patience. 


I am an Official Comcast Employee.
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