Hello Golelorne. Welcome to the Xfinity Forums and thank you for creating your first post. We certainly apologize for the inconvenience during service interruption. I can assist with reviewing your account and the status of maintenance and any pending network interruptions. Please send me a private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.
Hi Golelorne. Since we didn't see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.
As a reminder, you can check status of service interruptions in your area via our online service status tool: https://www.xfinity.com/support/status/