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Rental Modem Removal

Regular Visitor

Rental Modem Removal

I would like to get some help getting a rental modem removed from my account. Returned modem to local service center and the lady put the number of the modem I own down as the one being returned. Went back and tried to explain what happened and it didn’t go over to well. Help.
Official Employee

Re: Rental Modem Removal

Hi hammerdown1, I can review this further for you.  Please send me a private message with your account information (your name, address and account number). 


Thank you 

I am an Official Comcast Employee.
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