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Renewing agreement with Comcast

Regular Visitor

Renewing agreement with Comcast

My current agreement with Comcast expires next month and I have made three calls to a customer service agent trying to renew my agreement at an acceptable rate.  I do not wish any changes, just a decent rate I can afford to pay.  Have been a loyal Comcast customer for over 30 years, always paid on time, etc. and yet I see offers for new customers at the exact same price and plan as the one I have that expires but I cannot get the same deal!!  Why not?  .

Does my loyality, prompt payment, etc. mean nothing to Comcast?

Official Employee

Re: Renewing agreement with Comcast


at9, let's take a look for a promotion that matches your current services. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.

I am an Official Comcast Employee.
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