Can someone please assist in having an old (personally owned) modem removed from my account? I upgraded my modem and sold the old one; but both modems are showing up on the account. I have called Comcast, no help. Thanks in advance.
hi, I moved your post to the home networking area of the forum. someone should reply shortly.
I am not a Comcast Employee. I am just a customer, volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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