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Remove Old Modem and Router from My Devices

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Remove Old Modem and Router from My Devices

What does it take to get the old Cisco modem and router I was renting, and that I returned to a store a week ago, removed from the My Devices list on my account? I have called several times and no one can seem to do this. In fact the last rep told me I had to go back to the store, which I am not going to do. This is a big security concern for me since the CMAC is associated with my name right now and any activity will be traced back to me.

Official Employee

Re: Remove Old Modem and Router from My Devices

Hi esiemiat, I can review this equipment for you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you