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Remove Comcast lines from pole to house

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Frequent Visitor

Remove Comcast lines from pole to house

I have a rental property, where the past tenant had a Comcast line install from a pole, over my backyard, to the eave of the roof.  I am not using Xfinity Comcast Internet or TV at the property.  The tenant is no longer living there, and I want the line removed.

 

Addtionally, there are other older Comcast lines when they used two cables.  Those also need to be removed.

 

Who at Comcast can help me with the removal of the lines?

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Diamond Problem Solver

Re: Remove Comcast lines from pole to house

The double cables are old satellite cables. Comcast is not going to any remove any cables that are running around your house. They’ll detach cables at the demarc

I am a Retired Official Comcast Employee
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Frequent Visitor

Re: Remove Comcast lines from pole to house

I'm looking for a Comcast employee that can schedule a technician to remove the Comcast line coming from to the utility pole to my house.

 

The point where the cable touches my house is at the eave of the roof.