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Removal of temporary line

New Poster

Removal of temporary line

I am finding it impossible to get the temporary line removed. It has been across our neighbors driveway and yard for 3 months. I have called 4 times and had 3 appointments with no one ever showing up to remove the orange cable. How do I get this removed? It is an outside job so COVID should not be impacting.
Official Employee

Re: Removal of temporary line

Hi there, @staplewb.


I want to help regarding clearing up any of our lines that may be exposed. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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