Community Forum

Refund

Highlighted
New Poster

Refund

How do I get a refund? Service terminated and equipment returned with receipt received. Account says I have refund of $13.81 but can't find a live person during this virus and phone is a run around. No option to request refund in my account. So even with all that, all I hear from automation is credit will be used in my next bill. There is no next bill.