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Refund Status

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Refund Status

How long does the refund process actually takes?
Official Employee

Re: Refund Status



The refund process could take anywhere from 6-8 weeks. Are you waiting for a refund? Would you like me to check the status of your request? If so, please send me a private message verifying following information: 

  • First and last name of the account holder
  • Primary phone number on the account
  • The street address associated with your services
  • Full account number


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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