Community Forum

Referal Amount

New Poster

Referal Amount

I have refered a friend 2 years back. I recieved a card and it was expired. I contacted customer support and they said they re-issued my card and i would receive it in 4 weeks. Now after 3 months when i call back they say that I am not eligible beacuse I dont have referal code. I am not sure why i am not eligible now and how i am eligible before? They made me wait so long. Very frustrating.

Official Employee

Re: Referal Amount

Hi @ajeeth_chennadi

 

I can take a look at your account to see if I'm able to gather more information to help you. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services.