Community Forum

Reducing Bill

New Poster

Reducing Bill

I am a long time customer looking to reduce my bill or I will have  toleave comcast.

My bill has gone up $100 since the deal expired.  I now have a triple play that I don't even use the phone line.  So what is the point of having it?

Official Employee

Re: Reducing Bill

Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!