Community Forum

Received an email saying "We received your cancellation request" but I didn't cancel it.

Highlighted
New Poster

Received an email saying "We received your cancellation request" but I didn't cancel it.

I received an email saying "We received your cancellation request" but I didn't make the cancellation request. Could someone help me cancel the cancellation? Thank you.

Highlighted
Expert

Re: Received an email saying "We received your cancellation request" but I didn't cancel i

Please call Customer Security Assurance and they can assist with this issue:

(888) 565-4329

6:00am - 2:00am EST, 7 days a week

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!