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Re: iPad offer order status?

Regular Visitor

Re: iPad offer order status?

Amira, it seems you're one of the only ones here that's helped people with this issue. I ordered my iPad yesterday and didn't receive a confirmation email. I'm replying to this post so I get the ability to private message you. Just need to confirm the order really is happening
Official Employee

Re: iPad offer order status?

Hello @smpldsgntx, thanks for reaching out and I can take a look into this on my end! I have responded to your Private Message, if you could please get back to me at your earliest convenience. 


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Regular Visitor

Re: iPad offer order status?

I wanna know where my ipad is too
SC
Highlighted
Regular Visitor

Re: iPad offer order status?

Everybpdy here is whiney babies. They have to charge the $5 at some point. Who cares if its before you get it. Do youshop online??? Well its the same thing. You cant order something from best buy and pay it when its delivered

SC
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Official Employee

Re: iPad offer order status?

Hello @scoffman, thanks for reaching out and I apologize about the delay! I can assist you with checking the status on the iPad. I have responded to your Private Message if you could please get back to me at your earliest convenience. 


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Regular Visitor

Re: iPad offer order status?

Hi Amira I too would like an update on the status. I didn't get an email or anything.
Official Employee

Re: iPad offer order status?

Hello @Byrondd8283, thanks for reaching out and I can check on the updated status of your iPad order! Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side. 


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Official Employee

Re: iPad offer order status?

@smpldsgntx, I'm so happy we were able to get this order status sorted out! Please be sure to reach out for any future issues or concerns. Thank you!


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New Poster

Re: iPad offer order status?

@ComcastAmira could I please have a status on my iPad as well?
Regular Visitor

Re: iPad offer order status?

Hi I got a email saying that my ipad is on my account but when I check rewards it does not pull me up. Could you check the status of the order and if it's really coming for me?
Official Employee

Re: iPad offer order status?

Hello @joshbudy, thanks for reaching out regarding this iPad concern and I do see you are being assisted in a Private Message! 

 

 

Hello @rynirvana12, thanks for reaching out and I also see you have been receiving assistance on another platform regarding the iPad status. 

 

 


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Regular Visitor

Re: iPad offer order status?

I can not get help re iPad either. I am provided a number to call and no one answers. Is this a scam?
Official Employee

Re: iPad offer order status?

Hello @marysophbart, thanks for reaching out and I can assist you with any iPad concerns or issues! Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: iPad offer order status?

I would like to know mine as well.
Official Employee

Re: iPad offer order status?

Hello @RR90, thanks for reaching out and I can check on your iPad status for you as well! Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: iPad offer order status?

Hi nobody has contacted me back yet to let me know when my ipad will be shipped. Could you please if possible check for me on the status of the ipad?
Official Employee

Re: iPad offer order status?

Hello @rynirvana12, I can absolutely provide you with a status update for your iPad! Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: iPad offer order status?

@rynirvana12, I'm happy we were able to track the status of your iPad! Please be sure to reach out for any future issues or concerns. Thank you!


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Regular Visitor

Re: iPad offer order status?

I am also having trouble getting an update on the status of the ipad. I dont know if my order went through or not. *Creating this public post so I can send a private message to ComcastAmira.*

Official Employee

Re: iPad offer order status?

Hello fpconcepcion, thanks for reaching out about this iPad concern! I do see someone has reached out to assist in your Private Message, if you could please get back to us at your earliest convenience.  


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Regular Visitor

Re: iPad offer order status?

I also added the ipad to my account all I'm getting is it saying processing for 2 days straight
Official Employee

Re: iPad offer order status?

Hello @Msdecker19, I can provide you with a status update for your iPad! Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: iPad offer order status?

(Edited for posting information Publicly) 

Official Employee

Re: iPad offer order status?

@Msdecker19To keep yourself and your account secure please avoid posting personal information in public posts. For assistance, please send me a Private Message (not Public) including the full name as it appears on the account and your full name if different.

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: iPad offer order status?

I have sent you a message
Official Employee

Re: iPad offer order status?

@Msdecker19, I have responded to your Private Message. If you could please get back to me at your earliest convenience. Thanks! 


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Official Employee

Re: iPad offer order status?

Hello all, I will be locking this thread since there has been no recent post regarding the iPad offer status. Please send me a Private Message, if you still need assistance with this. If you need assistance with any new issues or concerns, please create a new Public post. Thank you! 


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