Community Forum

Re: iPad offer - Unable to Change Delivery Address

Regular Visitor

Re: iPad offer - Unable to Change Delivery Address

FedEx was unable to deliver my iPad - I was unexpectedly out of town due to a death in the family.  FedEx shows the package returned and signed for <edited for violating forum guidelines>.

 

Can this be re-shipped?

Official Employee

Re: iPad offer - Unable to Change Delivery Address

Hello, Harryfats. Welcome to the Xfinity Forums. 

I would be more than happy to look into this situation for you. Please send me a Private Message with your first and last name so I can assist. 

 

To send a private message, click my name "ComcastTambrey", then click "send a message".


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: iPad offer - Unable to Change Delivery Address

Thanks for the help! We got the delivery!
Official Employee

Re: iPad offer - Unable to Change Delivery Address

Harryfats, I'm so glad I was able to help make sure you got your iPad without any further issues. Please don't hesitate to reach back out to us at any time if you need help again in the future. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!