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Re: existing customer price vs new customer price

New Poster

Re: existing customer price vs new customer price

I've been with them 30 years also and getting the same run around.  Our bill just went up AGAIN!  I was on chat with a customer service rep for an hour trying to get some other issues resolved but couldn't get an answer to getting a better package at a lower price.  I think it's ridiculous a new customer can get the best package available for $30 less than I'm paying for a second rate package.  

Official Employee

Re: existing customer price vs new customer price

Hi Mike155, I could assist going over current promotions with you and see what we can do to save you monthly. To get started could you please send me a private message with your account information (your name, address and account number).

 

Thank you