My previous 2-year contract ended last month and my phone call to the customer retention didn't get me a better deal. The specialist basically said that if I wanted lower monthly payment that I needed to cut my services. It was not like this 2 years ago when I negociated the deal with a customer retention specialist. @ComcastElla Please let me know if you are willing to help. Thanks!
Hi noo_noo, thank you for reaching out here on the Xfinity Forums and I will gladly assist going over current promotions with you. Could you please send me a private message with your account information (name on account, address and account number).