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Re: XFINITY won’t let me keep my same promotion.

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New Poster

Re: XFINITY won’t let me keep my same promotion.

@ComcastTeds
Am I able to get some help too? Apparently there’s no promotions for me when I last spoke to an agent.
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Official Employee

Re: XFINITY won’t let me keep my same promotion.

Hi . We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account and the promotional offers available. Please send me a private message and include your full name so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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