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Re: Why do I need to restart my X1 box to improve audio every other day?

Frequent Visitor

Re: Why do I need to restart my X1 box to improve audio every other day?

Every mornning or if I’m lucky every other morning I have to reset my audio settings to get volume on my TV. This started happening a couple of months ago. VERY FRUSTRATING. Comcast came out & swapped the X1 DVR, but did not help GRRRRRR.
Official Employee

Re: Why do I need to restart my X1 box to improve audio every other day?

 

cheeky, are you using a third party sound equipment or is the sound coming from  stereo? 

 

KenF

Frequent Visitor

Re: Why do I need to restart my X1 box to improve audio every other day?

Yes, I have a Bose Surround Sound System. It worked fine up until 2 months ago. No changes changes to my system prior to 2 months ago until Comcast came last week & changed DVR box.
Official Employee

Re: Why do I need to restart my X1 box to improve audio every other day?

Ah I see. Let's take a closer look. Please send me a private message with your full name and phone number tied to your residential services for help.

Frequent Visitor

Re: Why do I need to restart my X1 box to improve audio every other day?

How do I send a private message Ken?
Official Employee

Re: Why do I need to restart my X1 box to improve audio every other day?

 

cheeky, just click my name and then click "private message me" Smiley Happy

Official Employee

Re: Why do I need to restart my X1 box to improve audio every other day?

cheeky, glad to see you're experiencing improvement. Post again if you need further assistance! 

 

KenF