Community Forum

Re: Want to understand my relation ship with you and Xfinity?

New Poster

Re: Want to understand my relation ship with you and Xfinity?

I Pre-order a the new iphone from Xfinity and i got an email saing my order is being processed  then i got another one saying  they need more info to process my order .

I'm still trying to figure out out how to get this done since I wasn't presented with the sharefile site

Official Employee

Re: Want to understand my relation ship with you and Xfinity?

Hello GW2882, thanks for reaching out and I can assist you with this Xfinity Mobile order issue! I have responded to your Private Message, if you could please get back to me at your earliest convenience. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!