Community Forum

Re: Unlink/Delete Old Account

New Poster

Re: Unlink/Delete Old Account

I need help. An account was accidentally linked to my account. Can you please remove the old account. I don't even know the person. 

Expert

Re: Unlink/Delete Old Account

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy. You can read about our PM Policy here.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Unlink/Delete Old Account

Shai066, let's get your account situated! Thanks for taking the time to post on the forums. I see you're chatting with Alexandrea, so she'll continue working with you until this is resolved. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!