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Re: Unable to access My Account "Sorry, A Communication error has occurred"

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Re: Unable to access My Account "Sorry, A Communication error has occurred"

Communication Error. Cannot log into xfinity WiFi to renew subscription.

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Official Employee

Re: Unable to access My Account "Sorry, A Communication error has occurred"

Hello, SuperMike1966. Welcome to the Xfinity Forums!

I'm glad you reached out to us and I would be more than happy to help you access your account again. Please send me a private message with your first and last name so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Unable to access My Account "Sorry, A Communication error has occurred"

 SuperMike1966, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to get help with fixing your username, but if you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!