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Re: The address you entered could not be recognized."

New Poster

Re: The address you entered could not be recognized."

I have recently moved to an existing neighborhood, but on a" new "street as builder adding more homes. Comcast services the neighborhood, but my street is not recognized yet by your system so told I cannot add service to this address. There are several of us who have moved in over the past 3 weeks and my neighbors said they were given a timeframe of 2 weeks, but still no updates...will requesting a site survey expedite this process?
Official Employee

Re: The address you entered could not be recognized."

Hi GP229, I can look into this for you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you