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Re: Roku and createDrmSession.403-102

New Poster

Re: Roku and createDrmSession.403-102

I just move my service from my old apartment to my new apartment about a week ago. I am also getting the createDrmSession.403-102 error message. Would you be able to assist me? Thank you!
Official Employee

Re: Roku and createDrmSession.403-102

Hi Genisses. We appreciate you visiting and posting on our Forums. I can assist with troubleshooting your error message and account issue. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


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Official Employee

Re: Roku and createDrmSession.403-102

Hi Genisses. Since I didn't get a response from you, this thread has been locked. Please don't hesitate to send a private message if you continue to need help with this, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!