Community Forum

Re: Outside cable and wire

New Poster

Re: Outside cable and wire

I have an outside cable wire that was hidden along the house that was pulled out by the wind. I need it fixed. Is it hazardous? Now it's dangling in front of my house.
New Poster

Re: Outside cable and wire

I don't know what that scary profile pic is from. It just set as that when I made a user name to contact on this issue.
Official Employee

Re: Outside cable and wire

Hi LynchVA,


Sorry for the delayed response. I can help get that cable removed. In order to reach out to your local Tech Ops team, I will need to gather additional information. Can you please verify the following in a private message? 

  • Your first and last name
  • Primary phone number on the account
  • The street address including city state and zip code
  • Full account number

To send a private message click on my name "ComcastChe", then click private message me.


Also, to change your Profile pic in the forums, Click on the arrow next to your Profile name "LynchVA" in the top right corner, then click on your name.

From there, it should take you to a page displaying more about you as a forums user. Click on "Edit Profile" and let  me know if you have the option to change your profile pic.