I am having the same problem. My house is wired and I have a cable all the way to a Comcast box on the street and can not get anyone interested in giving me a tap. Seems pretty easy to me, but have been working on it for awhile and get no help from the sales rep. Here is a picture of the box my cable runs into.
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keehn1, I can help look into serviceability and tap construction. Please send me your full name, phone number and address via private message.