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Re: Internet bill has almost doubled after the promotion

Regular Visitor

Re: Internet bill has almost doubled after the promotion

 

I'm in a similar situation.  Is there a rep I can contact that can assist in retaining my business?

 
Expert

Re: Internet bill has almost doubled after the promotion

Hi @peart504 I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Internet bill has almost doubled after the promotion

 

Hi @peart504. I can look into your account to see if there are any better offers that work for you. Please send me a private message and include your full name, service address, and account number so I can assist you. 

 

I also responded to your comment located: http://forums.xfinity.com/t5/Customer-Service/Comcast-wont-offer-better-packages-to-existing-Custome...


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!