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Re: Internet bill has almost doubled after the promotion

Regular Visitor

Re: Internet bill has almost doubled after the promotion

 

I'm in a similar situation.  Is there a rep I can contact that can assist in retaining my business?

 
Expert

Re: Internet bill has almost doubled after the promotion

Hi @peart504 I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Internet bill has almost doubled after the promotion

 

Hi @peart504. I can look into your account to see if there are any better offers that work for you. Please send me a private message and include your full name, service address, and account number so I can assist you. 

 

I also responded to your comment located: http://forums.xfinity.com/t5/Customer-Service/Comcast-wont-offer-better-packages-to-existing-Custome...