Community Forum

Re: IPAD Offer

New Poster

Re: IPAD Offer

I also haven't heard anything about the iPad that was added to my account already.
Expert

Re: IPAD Offer

@aeon82

Thank you for visiting the forums!

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

iPad Offer

I haven't heard anything about my iPad offer. I'm just looking for a tracking number or something.
New Poster

Re: IPAD Offer

Thank you
Contributor

Re: IPAD Offer

They are taking longer, probably since this offer is becoming more known about. At first they were taking 3 days Fed Ex Express.  I received nothing other than the original order confirmation email, then I got a phone call from Fed Ex saying that it was coming the following day and I needed to sign for it.  But I know others that are taking longer now.

Official Employee

Re: iPad Offer

Hi aeon82. I can assist with researching your account and iPad order status. Please send me a private message and include your full name and account primary phone number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!