Hello, FedUp2014, welcome to our community. I would love to take a look at this further with you to find a resolution. Please send me a PM with your first and last name so we can review this further together. Thank you!
To send me a Private Message, please click my name “ComcastAlly” and click “Send a message.”
Hello FedUp2014, thank you for your patience. We would gladly help work with the right teams on this claim for you.I do apologize I have to ask this again but could you please send us a private message with your full name to begin?
No! It’s a waste of my time and nothing has been resolved since 2014!!!
The employees that help in this forum work in the corporate office. They are the ones that would be able to solve your problem. I apologize that @ComcastAlly hasn't been able to get back with you; at the moment she is working on another project, but @Comcast_Support should be able to follow through for you.