Community Forum

Re: Help with damage claim

New Poster

Re: Help with damage claim

I've been dealing with a damage claim which I keep getting the runaround on. Property damaged in July 2017 and Comcast has done nothing to help. I keep getting told "an agent will contact you within the next 24 hrs" and I still have no answer. Appeoximatlye $3,000 in equipment damage and Comcast has not done a single thing about it.
I NEED ANSWERS NOW!!!
Official Employee

Re: Help with damage claim

Hello Frustrated-Cust. I can help research the status of your damage claim. Please send me a private message and include your full name, service address, and account number so I can assist you.