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Re: Hello

New Poster

Re: Hello

Last month on April 8 the agent offer me to take this package firt1 month free. The agent said I could change back if I did not like it. Come to find out now the package I had wS grandfather in it’s not offered anymore. So that was there way of getting me Of of that and I was tricked and now am unhappy with Comcast . About to disconnect from them am tired of their no good bundles I want to keep things the same ever month and yr...
Official Employee

Re: Hello

Hi, Floral1 - In some areas, we have to eliminate some packages due to business or infrastructure needs. I can check what current promotions we have in your area. Please send me a private message and include your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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