Community Forum

Re: Down wires

New Poster

Re: Down wires

Cable was cut by contractor building home next door. Called main Comcast number and they said they could send someone in 3 to 4 days. Multiple houses affected.
Is there a direct number for local Comcast technicians?
Expert

Re: Down wires

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

 

Please do not PM an Official Employee unless requested to do so; it is against Forum Guidelines.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: Down wires

Hi Josephstinson, I can look into this for you and forward to my local tech ops.   Please send me a private message with your account information (your name, address and account number). 

 

Thank you